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Fortuna Hotel

  • Star:
  • Address: 6B Lang Ha Street - Ba Dinh District - Hanoi - Vietnam
  • Location: Hotels in Ha Noi
  • Customers' Reviews: 0 review

Located in a central location right in the heart of Hanoi’s business, governmental and diplomatic district, the Fortuna Hotel is one of the capital city’s most modern and plush hotels. A truly 4-star hotel for business & leisure travelers who expects …

  1. Fortuna HN Hotel Grande

  2. Fortuna HN Hotel Premier

  3. Fortuna HN Hotel Victoria Ballroom

  4. Fortuna HN Hotel Restaurant

  5. Fortuna HN Hotel Pool

All guest rooms all are brand new with modern equipment.

Rooms Facilities:

– Working desk /  Non-smoking floor
– Safety Deposit Box / IDD telephone
– Fire protection-sprinkles and smoke detectors
– Express and same day laundry & valet service
– Hair-dryer & ironing board available upon request

Restaurant & Bar:

Tiffin- the Hotel’s All day dining restaurant is located on the Lobby level and is open daily. The restaurant offers daily buffet Breakfast, theme Buffet Lunch and an innovative menu. The cuisine is a blend of international and local delights, which create an exciting experience. Tiffin provides guests with a comfortable ambiance for relaxation. The bar offers a wide selection of cocktail, drink and hot beverages.
May Man Chinese Cuisine
An excellent venue in Hanoi for business and family gathering. Let us spoil you for choice of Dim Sum Lunch and special Chinese delicacies.
Emperor KTV Restaurant
Japanese cuisine is famous for its ability to delight a gourmet and satisfy even the most health-conscious diner. It is widely appreciated for the creative ways in which flavors and textures are so deliciously combined
The BOSS NiteClub
Setting the Gold standard for private and business entertainment, The Boss Niteclub.KTV is the most exciting place to be, for a night of fun and relaxation.

Hotel Facilities:
– Business Centre 
– Fitness One
– Spa de Palace at Penthouse 
– Massage / Jacuzzi
– Steam bath / Therapeutic Sauna
– Foot Reflexology
– Our luxury outdoor swimming pool attracts both experienced swimmers and beginners alike. We offer a perfect place for you to hide away from the heat in summer days

How can I trust the quality of the tours that I buy from TNK Travel ?
TNK Travel is a local travel company which is lead by young, professional and enthusiastic tour operators. We just want to give you the best services in Vietnam, so that you can enjoin the best your traveling time here.

Our organization has selected a team of experienced tour operators, tour leaders, tour guides, drivers … who are all qualified, responsible, smiley and have more than 7 years working in the travel business to keep our service as best as we can.

You can trust you when ask any tourists has joined with TNK Travel. Or simply, travel with us, we ensure that you will come back next time.

How do I book and pay for a tour ?
Once you have found a tour that you would like to book, please click on “Select” and fill in your booking details (the departure date that you would like to go, the package, the number of people, your full name, nationality, email address and any special requests). Once we confirm the availability, we will send you an email to confirm and our payment policy infomation. With this, you can choose your preffered payment method and pay us.

– With tour bookings, you DO NOT need to pay total in advance, we just need 30% for Deposit, to ensure that you use our services.

– With flight or train ticket bookings, we require 100% total payment in advance.

If you would like to pay by others methods, please inquire with us directly.

What if I need to cancel or change my itinerary ?
We allow you to change your dates, if needed, at no additional cost as long as you give sufficient advance notice and availability exists.

Cancellations of the tours usually involve a cancellation fee, which depends on how far in advance that you cancel.

For each tour, the cancellation and change policies depend on the status of services providing. Please inquire directly for the change or cancellation policy for any particular tour.

Do you offer longer or more customized tours ?
You can ask for longer tours or customize your favourite travels with any our tours. Tours on our site http://www.tnktravelvietnam.com are popular tours which can be changed or customized for your needs.

If you have questions about a particular tour or would like a longer or more customized tour, please contact us at [email protected], and our travel experts will help you find your best travel itinerary.

What if I have special needs for the tour ?
If you have special requirements – for example, if you have a large group or young children, or you have infants or the olds in your group, or if you are handicapped or have physical limitations, if you have special transportation needs, or if you are vegetarian or have other food allergies – please let us know, and we can work with both you and the service provider ( restaurant, hotels, transportation …) to ensure that we can meet your needs.

How can I book a hotel / resort room ?
Simply select the hotel in which you would like to stay (or email or call us with your requests and we will make recommendations). Once you have selected a hotel, proceed with “Select” and please fill out all customer and payment information, as well as any special requests.

We will confirm the availability of the hotel, and send you payment details as with tour booking.

When do I need to pay for hotel / resort booking ?
All hotel/ resort reservations must be paid in advance and immediately after booking the hotel/resort. We cannot hold hotel/resort bookings without payment.
Note that we accept payment through PayPal, then it’s easy for you to send us the Deposit, to hold your hotel/resort bookings.

If you are paying by credit card online, your credit card will not be billed until after we confirm the availability of the hotel.

You can pay us 30% Deposit in advance, then pay the rest 07 days before check-in date.

Can I make a reservation for someone else ?
Yes, you can make a reservation for someone else. Simply fill in the name of the guest for the booking and your contact details. You can also pay by cash, paypal or bank transfer for someone else. However, you cannot make a payment for someone else using credit card. The name on the credit card must match the name of the guest.

How do I know my reservation is confirmed ?
After you make an online booking, we will follow up with you to confirm availability and confirm the booking. Your reservation is not confirmed until you receive this follow-up email or fax.

I am not ready to book right now, what should I do ?
For flights, you can make a booking and then we can hold the booking for a limited period of time until you are ready to purchase and issue the ticket. When you make a booking, we will inform you of the amount of time until the ticket must be issued since this timeframe varies by airline.

For hotels, in order to make a booking and hold a room, you must confirm and pay immediately. Unfortunately, we cannot hold a hotel booking for you without payment.

For tours, as tours are related to hotels booking. We will need you 30% for Deposit. This amount is to cover our costs if you cancel the tour. Almost is for cancelation charges of hotels/resorts.

Can I make payment for someone else using a credit card ?
No, you cannot make a payment for someone else using credit card. The name on the credit card must match the name of the guest.
However, you can pay for someone else using bank transfer or through PayPal.

What currency your prices are in ?
All of the prices on our website are in US Dollar.

Do you accept credit card ?
Yes, We accept Mastercard, Visa Card and American Express.

How many payment methods do you offer and what are they ?
Now we offer 5 payment methods: Cash, Bank transfer, Credit card imprint, Secure PayPal online payment and payment through Western Union.

Do you have electronic air tickets ?
Very few of the airlines in Vietnam offer electronic ticket. If an electronic ticket is available, we will issue an electronic ticket instead of a paper ticket, unless a paper ticket is specifically requested by the customer. Electronic tickets will be emailed or faxed to the customer.

I just received my flight ticket and there is a problem with it. What should I do ?
Please contact the customer service team immediately. If your flight is less than 48 hours from the time that you receive the ticket, please contact a customer service representative directly by phone at (08) 9204767 outside of Vietnam. If the flight is more than 48 hours from the time that you receive the ticket, please contact us by phone or email at [email protected].

What happens if I make an airline booking and then do not confirm or pay ?
When you make an airline booking, we can hold the booking for a limited period of time, which depends on the availability of the flight and the airline. If we have not received confirmation from you after two emails or faxes, we will automatically cancel the booking.

If you confirm the booking but arrange to issue and pay the ticket later, we will inform you of the deadline for payment. If you do not make payment before this deadline, the booking will be automatically cancelled.

Thank you so much for your support to TNK Travel Vietnam Corporation !
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